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How to keep grocery store sales up and consumers loyal, even with a recession looming

Consumers are having a visceral, belt-tightening reaction to economic uncertainty. When profits dip, grocery executives’ natural first reaction is to cut costs wherever possible, or maintain margins by passing off some of the cost to consumers. But these traditional strategies are not designed with long-term goals in mind. Instead, they can leave loyal shoppers dissatisfied …

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To Battle With Big Box Grocers, Independents Must Up Their Game

Independent grocers can compete with household names like Amazon, Walmart, and Kroger, provided they have the right tools. Consumers want compelling offers and personalized experiences. Such expectations, fueled by the shift to online shopping during the pandemic, have forced retailers to reexamine their offerings. By implementing an automated system that provides personalized messages, seamless checkout, …

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5 Lessons Grocery Retailers Can Learn from Restaurants and Technologies to Facilitate

As grocery retailers provide more and more restaurant-style offerings, it makes sense to look to the foodservice industry for inspiration on the latest automated solutions that drive their success. From training to compliance to product recalls and more, this new class of automation can help grocery retailers enable operational excellence and address evolving customer demands. …

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RFID to achieve a frictionless grocery experience

Many consumers appreciate the convenience of both click-and-collect and delivery services for their grocery shopping. Discover how RFID technology can help in this article. Due to the surge in online ordering in 2020, many grocers were forced to implement makeshift solutions to accommodate this demand. These solutions often burdened retailers with additional labor expenses for …

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