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The average US consumer belongs to at least 16 different loyalty programs — and actively uses less than half of them. That means the majority of modern loyalty programs are collecting digital dust, buried among other apps. Brands and retailers can better engage their customers and create lifetime value using first-party purchase data. What does …

Read More about How to Build Lifetime Customer Value through Innovative Loyalty Programs

We don’t mean to spread panic… But we have some interesting data and it’s better to be aware of it than live in the dark. SALESmanago platform surveyed 250 Chief Marketing Officers in the UK, and the main idea that came out is: Marketing needs to take a leaner approach. Here are the stats: 74% …

Read More about Marketing: 74% of Chief Marketing Officer (CMO) facing budget cuts and 42% think loyalty drop

Getting personal is a shortcut to your customers’ hearts… and their wallets. However, the modern customer often sees through automated personalization methods and won’t necessarily respond with a purchase. … Unless you do personalization the old fashioned way. Ariyh reported an interesting experiment from a South Korean beauty retailer. They sent different types of thank …

Read More about Want to increase customer loyalty and retention? Try handwritten notes

Retailers have long been familiar with the challenges of retaining employees: employment turnover is hovering at 69% and shows no signs of slacking. But in the last two years, they’ve been struggling to find workers too—and despite continuous recruitment, retailers still can’t hire all the employees they need. Being understaffed creates high, unnecessary costs. But …

Read More about Where to Find Retail Workers for the Short- And Long-Term?

Consumers are having a visceral, belt-tightening reaction to economic uncertainty. When profits dip, grocery executives’ natural first reaction is to cut costs wherever possible, or maintain margins by passing off some of the cost to consumers. But these traditional strategies are not designed with long-term goals in mind. Instead, they can leave loyal shoppers dissatisfied …

Read More about How to keep grocery store sales up and consumers loyal, even with a recession looming

A remote interview is an interview that is done virtually. Typically, the interview is completed on a computer using a video platform. This type of interview provides challenges that face-to-face interviews do not, such as use of technology, lighting, and sound. In this reading, you will learn tips to have a successful remote interview.

Read More about [Google] Satisfaction Guaranteed: Develop Customer Loyalty Online: Learn tips for interviewing remotely

When interviewing with potential employers, it’s important to communicate who you are, your value as an e-commerce or digital marketing professional, and what you’re searching for in a job. A simple way to do this is with an elevator pitch. An elevator pitch is a short, memorable description that explains an idea, business, or service …

Read More about [Google] Satisfaction Guaranteed: Develop Customer Loyalty Online: Learn more about developing an elevator pitch

Now that you have the skills and knowledge to work in e-commerce and digital marketing, it’s time to start preparing for interviews. Interview Warmup is a tool that helps you practice answering questions to get more confident and comfortable with interviewing.

Read More about [Google] Satisfaction Guaranteed: Develop Customer Loyalty Online: Prepare for interviews with Interview Warmup

An analysis performed by a job search site found that candidates who met fifty percent of a job description’s requirements had about the same opportunity to interview as candidates who met ninety percent or more of them. The key to being considered for an interview is to showcase your experience with tools you already know …

Read More about [Google] Satisfaction Guaranteed: Develop Customer Loyalty Online: Add relevant skills to your resume
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