Microfulfillment Strategies – Top Priorities for Retailers

COVID-19 has ignited a revolution in e-commerce sales, with YOY growth topping 40% in August 2020. For grocers and other online retailers, explosive consumer demand is a mixed blessing: A booming market puts their fulfillment operations under heavy pressure to match technology-smart rivals. A revolution in microfulfillment delivery operations has helped level the playing field …

Beyond Peak Delivery: Sustainable Shipping Alternatives

The e-commerce market is fast approaching “peak delivery,” and strategic retailers and direct-to-consumer brands are looking for last-mile alternatives that can help them save money, reduce their carbon footprint, differentiate their brands, and satisfy customers. Providing delivery options to e-commerce customers is not only necessary in response to worsening environmental and climate scenarios, but it’s …

4 Strategies to Delivering Personalization at Scale

Retailers know that scaling to a granular level of personalization for all customers is not just a nice to have but an imperative in today’s competitive landscape. In a survey of retail technology and marketing leaders, more than four out of five retail executives (82%) said they believed that it was extremely or very important …

3 Principles Driving Digital Innovation in Retail

Ever-changing customer demands and technology have worked hand-in-hand to transform the retail industry with everything from mobile apps and online shopping to data-driven personalized recommendations and next-day delivery. However, it’s more than just replicated store experiences online. Retailers must leverage digital experiences to enhance their brand, engage customers with unique buying journeys, and open themselves …