Retail

Heading into 2022, shoppers are showing that they feel more comfortable visiting retail locations than they did early in the pandemic. As in-person foot traffic increases in the new year, it will be key for retailers to create positive returning experiences. In this article, learn how to address five critical health and safety areas to …

How to Turn Your First-Party Data Into a Strategic Business Asset? Changes in consumer shopping behaviors and expectations are leaving retailers with no choice but to transform how they understand and interact with customers. Traditional and digitally native retailers alike are accelerating their omni-channel strategies faster than ever – and are turning to customer data …

Let’s face it: the modern shopping experience has been forever changed, and consumers now expect much more from the brands and retailers they shop with. New shopper behaviors and needs are driving a refreshed focus on in-store shopping — and, thankfully, that means a whole new realm of opportunity. If you want to keep up …

During the pandemic, unprecedented ecommerce growth forced our industry to pivot quickly to accommodate sharp upticks in both picking and shipping. Retail analysts predict continued multichannel popularity—including home delivery; Buy Online, Pickup in Store (BOPIS); and Buy Online, Pickup at Curb (BOPAC). With ever tighter delivery windows on the horizon, it’s clear retail fulfillment operations …

The Cyber 5 weekend—from Black Friday to Cyber Monday—is almost upon us. And it promises to be a big one. Identifying what you need to be prepared for in an era of uncertainty isn’t easy, but you’re not in this alone. We’ve broken down what you need to do to prepare into easy-to-follow to-do lists …

Retailers and suppliers are collaborating more than ever before. In a 2020 Coresight Research report, respondents said collaborating improves customer service and operations. It also creates a stronger promotion strategy and more advantageous pricing. However, retailers and brands also agree they need to partner more to improve the customer experience and grow sales. The report …

Managing people, processes, and products requires a complex skillset. For retail store managers, those skills have been significantly tested during the pandemic. Factor in evolving customer expectations—from omnichannel engagement to BOPIS and curbside pickup—and it’s no wonder that many retail leaders feel ill-equipped to handle the increasing demands of their already complex roles. This article, …

With some factors finally tilting in their favor after a brutal pandemic year, more retailers are showing some signs of recovery, with 31% of small retailers still unable to pay their rent this month, according to an April rent report from Alignable, an online referral network for small businesses. That’s down from 50% in March, …

Amina Ahmad has had trouble with wax. Ahmad is the founder of Handmade Habitat, a small business that makes natural soy wax candles and beauty goods based out of Washington, D.C. In recent years, Ahmad said, the price of raw materials that go into her products has dramatically jumped. When the Trump administration took office …

Throughout the 2020 holiday season, brands needed to continually pivot to serve customers’ fluctuating needs — and holiday 2021 is shaping up to be no different. But while it’s vital to drive sales during the remainder of the fourth quarter, a more pressing concern is the future, as you look toward 2022 and a rapidly …