Book Summary

The Learning and Development Handbook - A Learning Practitioner's Toolkit

Introduction: A new approach to workplace learning.

Organizations can’t rely on old learning models in a changing world.

Face-to-face learning is popular, but not for the reasons people tend to give.

Social learning is deeply rooted in the human psyche.

Use internal experts to create equal access to social learning.

Tech is great for learning but the magic ingredient is motivation.

HR teams need to embed new digital tools in a wider culture of professional development which foregrounds social learning and solves people’s real problems at work.