Book Summary: The 7 Principles of Conflict Resolution by Louisa Weinstein

Mediator Louisa Weinstein offers seven principles you can apply to confront and resolve any conflict. How you use language can either accentuate a conflict or defuse it by using “deep or expansive listening.” Much of Weinstein’s advice revolves around bypassing your initial defensive reflexes. In this summary, you will learn: Confronting Conflict Personal Coaching The […]