Discover the best strategy to improve international assignees’ overall experience and reduce isolation. Expert SHRM-SCP certification exam advice to help you succeed.
Table of Contents
Question
Which strategy for international assignees best helps to improve their overall experience and reduce their sense of isolation?
Answer
Ensuring that assignees are equipped with communication platforms and technologies
Explanation
Ensuring that international assignees are equipped with communication platforms and technologies is the best strategy to improve their overall experience and reduce their sense of isolation while on assignment abroad.
When employees are sent on international assignments, they often face challenges such as cultural differences, language barriers, and being separated from their usual support systems of family, friends, and colleagues back home. This can lead to feelings of isolation, loneliness, and disconnection.
By providing assignees with robust communication platforms and technologies, the company enables them to easily keep in touch with people both back home and in their new location. This could include:
- Video conferencing tools for face-to-face conversations
- Instant messaging platforms to chat with colleagues
- Social networking tools to meet new people in the host country
- Mobile devices with international calling/data plans
- Access to the company intranet to stay looped in
Having user-friendly, reliable ways to regularly communicate with others helps international assignees feel more connected, supported, and engaged. It allows them to maintain important relationships, collaborate with teammates, reach out for help when needed, and generally makes the experience feel less isolating.
While other factors like pre-assignment training, ongoing support, and attractive compensation are also important, equipping assignees with great communication tech is one of the most effective ways to directly combat the isolation and disconnection they tend to face. It keeps them feeling linked in even when far from home.
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