Learn why an HR generalist should recommend the employee assistance program as a confidential resource to help employees struggling with financial problems. Discover how EAPs provide expert financial advice.
Table of Contents
Question
An employee has confidentially shared that they are having financial problems what resource should an HR generalist recommend?
Answer
Employee assistance program. Employee assistance programs provide confidential expert advice to employees on topics such as financial information.
Explanation
The correct answer is that an HR generalist should recommend the employee assistance program (EAP) as a resource for an employee who confidentially shares they are having financial problems.
Employee assistance programs are employer-sponsored services that provide free and confidential advice, counseling, and referrals to employees for a wide range of personal issues that may be impacting their wellbeing and job performance. Common topics addressed by EAPs include mental health, substance abuse, relationship troubles, legal issues, and financial problems.
EAPs typically provide access to financial professionals and resources to assist employees who are struggling financially. This may include confidential consultations with financial advisors, debt management services, budgeting tools and workshops, retirement planning, and referrals to other financial assistance programs.
As an HR generalist, recommending the EAP shows the employee that the company cares about their wellbeing while respecting the confidential nature of their disclosure. It connects the employee with expert advice in a private setting outside of the workplace. Other company leaders do not need to be notified that the employee is using EAP services.
Recommending the EAP is an appropriate and helpful first step for an HR generalist when an employee shares that they are facing financial hardship. The EAP can assess the employee’s issues and provide professional advice, resources and referrals to get them on a path to improved financial wellness.
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