Summary: Magic Words: What to Say to Get Your Way by Jonah Berger

Recommendation Nothing about selling during times of crisis is easy. Even routine selling becomes challenging. Few people know this better than Jeb Blount. The renowned sales guru had his back to the wall five different times during various economic downturns, but his sales business emerged stronger each time. How did Blount survive and thrive when …

Recommendation The challenges the world faces today are particularly complex: They cross boundaries, lack win-win solutions, are dynamic and create uncertainty. But that doesn’t mean they’re intractable, sustainability experts R. Bruce Hull, David P. Robertson and Michael Mortimer report. Wicked problems demand an equally complex and strategic approach to finding solutions. From embracing shared leadership, …

Mindset Matters (2022) is your handbook to thriving in uncertainty. It contains actionable insights to help you cultivate mental agility for success in any dynamic work setting. Introduction: Adopt an agile mindset to thrive in uncertain times. Ever been caught in a whirlwind of change during your career? While the pandemic may seem like the …

It’s a little word, but if you’re a chronic people pleaser it can be so tricky to say it. These tips and tricks will help Recommendation “I’m done being a people pleaser, if everyone’s OK with that.” Does this sound like your annual New Year’s resolution? Do you have difficulty turning down requests for your …

Rewired (2023) presents a transformative roadmap crafted by the world’s foremost management consultancy. It guides businesses on enhancing customer experiences, streamlining costs, and harnessing the immense potential of digital and AI. Dive in, and position your company for unparalleled long-term success. Recommendation McKinsey’s comprehensive and authoritative guide to digital and AI transformation serves as both …

King (2023) is a compelling biography of Martin Luther King. It tells the story of a man, not a saint, who had a remarkable career. His life was cut short at the age of 39, but in his 13-year career King’s vision of a United States based on equality and justice for all, lives on. …

Recommendation Humans have made tools since prehistoric times. And tools or technologies – like the steam engine, the telegraph or electric lights – change how people live. Thanks to advances in algorithms, machine learning and deep learning, today’s artificial intelligence is a super tool that may improve human life on many levels, from health care …

Recommendation At the end of the workday, do you ever feel like you haven’t achieved enough, even though you’ve put out several fires and crossed multiple items off your to-do list? If so, you may be suffering from “productivity dysmorphia,” an emotional state that lies at the “intersection of burnout, imposter syndrome and anxiety.” Lindsey …

Recommendation The Daily Tar Heel, a student newspaper, had planned for its latest edition to cover the University of North Carolina at Chapel Hill’s upcoming football season. Then, one day in late August 2023, an active shooter threatened the campus – and fatally shot his faculty advisor. Inspired by text messages exchanged during the lockdown, …

Recommendation In Flint, Michigan, people have been facing a water crisis, unemployment, poverty and an uptick in crime. In the midst of all this hardship, a grandmother cultivated a compelling happiness habit for her grandchildren. She wrote down all the positive stories her grandchildren told her and put the scraps of paper in a glass …